FAQs
What is counseling, and how can it help me?
Counseling is a collaborative process where a trained professional helps you explore and navigate challenges, improve well-being, and develop coping strategies. It offers a safe space to discuss emotions, thoughts, and behaviors to foster positive change.
How do I know if counseling is right for me?
Counseling can be beneficial for anyone facing life’s challenges, from everyday stress to more complex issues. If you’re experiencing difficulties in your personal, professional, or emotional life, counseling can provide support and guidance. You do not have to be in crisis to benefit from counseling services.
How long does a counseling session typically last?
Sessions usually last around 50 minutes to an hour. Family and couples sessions are typically longer in length. The frequency of sessions depends on your needs and can be discussed with your counselor.
Is counseling confidential?
Yes, counseling sessions are confidential. Your privacy is of the utmost importance, and information shared in sessions is protected by ethical and legal guidelines.
Do you offer remote/online counseling sessions?
Yes, we offer virtual counseling sessions for those who prefer the convenience of remote sessions or cannot attend in person.
What can I expect in my first counseling session?
The first session typically involves discussing your concerns, goals for counseling, and understanding how the counseling process works. It’s also an opportunity for you to ask questions and determine if the counselor is a good fit for you.
How may sessions will I need? What do I have to do in session?
Each person has different issues and goals for counseling. Your counseling experience will be tailored to your specific needs. Everyone’s circumstances are unique to them and the length of time counseling can take to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place. Personal growth takes time. Understand that progress may not always be linear, and setbacks can be part of the process. Be patient with yourself and trust the journey.
I want to get the most out of therapy. What can I do to help?
We are so glad you are dedicated to getting the most out of your sessions. Getting the most out of therapy involves active participation, open communication, and a commitment to the process. Be upfront with your counselor about the goals and expectations you have for your therapy journey. If something isn’t working or if you have concerns about the therapeutic approach, communicate openly with your therapist. Constructive feedback helps tailor the process to better meet your needs.
Do you accept my insurance?
After careful consideration our practice chose not to participate with insurance panels and cannot bill them directly on your behalf. Our counselors are considered an out-of-network provider. We can provide you with a super-bill that allows you to file for out-of-network reimbursement with your specific provider. As a client, you will pay us directly for your sessions, and then any reimbursement from the insurance company would be for your own reimbursement. Out-of-network benefits vary widely based on provider and policy details. Please refer to the customer service number on the back of your insurance card to inquire about the specifics of your coverage. HSA cards are accepted, and often the cost for sessions will count towards your deductible.
Why don’t you take insurance?
We understand this can be frustrating and sometimes a barrier to getting services. We have chosen not to be an in-network provider because this allows your counselor along with you, the client, to be in charge of your treatment. Most insurance companies require a diagnosis to cover any portion of counseling, which will remain on your medical record indefinitely. They will also control the number, length, and frequency of your sessions, all of which should be decided by you and your counselor.
Do you offer any reduced rates?
We have counselors who offer sliding scale and reduced rate spots when available to aid those with financial stress to still be able to seek treatment. If you’re interested in seeking a sliding scale spot, please contact us and we can discuss your options.
What if I need to cancel or reschedule an appointment?
We understand that life can be unpredictable. Please contact us as soon as possible if you need to cancel or reschedule, and we will do our best to accommodate your needs. Cancellations within a 24-hr period from your appointment time may incur a fee. Your counselor will discuss this with you.